Logout

TERMS OF TRADE

The name that will appear on your invoice is ANCRA AUSTRALIA PTY LTD.
 

ANCRA AUSTRALIA PTY LTD     

A.B.N.  13 006 379 826

250 GOVERNOR ROAD, BRAESIDE  VIC  3195

 


TERMS AND CONDITIONS OF SALE

 

1. Exclusion of other Terms and Conditions:
The following terms and conditions shall apply to the sale of all products by ANCRA Australia Pty. Ltd. (“the Company”) to the exclusion of any and all terms and conditions in any documents submitted to the Company by the Customer whether prior to or following the Customer’s receipt of these terms and conditions.


2. Basis of Acceptance of Quotation:
All quotations verbal or written are based on information provided by the Customer (or by third parties on its behalf). Any extra cost or expense arising from incorrect information shall be paid by the Customer.

The company will use its best endeavours to meet specified delivery dates but the Company will be under no liability of any kind (whether for breach of contract, negligence or otherwise) for any delay in delivery from any cause.


3. PRICES:
Any quotation submitted or any price set out in any price list is based upon the cost of labour and materials current at the date of the price list or quotation. The Company may at its discretion increase any price at any time to reflect changes in the cost of labour and materials and manufacturing overheads.


4. TERMS OF PAYMENT:
Unless the Company in its discretion agrees to accept payment for products on other terms, the Customer shall pay for all products delivered by the Company within 30 days from the last day of the month in which the invoice is dated.


5. LITERATURE AND SUITABILITY OF PRODUCTS:
Advertising and other literature provided by the Company contains general information only and no such information forms part of any contract between the Company and the Customer. The Customer shall be responsible for determining the fitness of the Company’s products for the purpose for which they are intended for use by the Customer, and acknowledges that the Company is not aware of that purpose and that the Customer has not relied on the Company’s advice.


6. CLAIMS:
All products sold will be deemed to be of required quality and type unless a claim specifying particulars of deficiencies or incorrect type is received by the Company within 7 days after receipt of products by the Customer.


7. RETURNS AND CANCELLATIONS:
Orders can only be cancelled or products returned with the prior written agreement of the Company. Returns due to client error will incur a restocking charge of 15% of the invoice price. Products accepted for return must be despatched at the Customer’s cost.


8. DELIVERY:
Cost of delivery from our store to the Customer’s nominated point will be at the Customer’s cost, unless prior arrangement to the contrary. Any delivery made by us in the Melbourne areas will incur a Delivery Fee in addition to the cost of the goods.


9. INSURANCE:
Products supplied on an F.I.S. basis will be insured by the Company up to the point of receipt at the Customer’s nominated delivery address. Products supplied other than on an F.I.S. basis will be insured by the Customer from the point of despatch by the Company.


10. TITLE OF GOODS:
Full legal and equitable title in each product supplied will remain vested in the Company until the Company has received payment in full of all amounts owing by the Customer to the Company on an account whatsoever. The Customer shall have the right to sell products in which title remains vested in the Company in the ordinary course of trade. Until title in the products passes to the Customer or the products passes to the Customer or the products have been sold by the Customer in the ordinary course of trade, the Customer acknowledges that it is in possession of the product solely as fiduciary bailee for the Company, and in that capacity, will store the products separately from the Customer’s own goods and those of any other person, in a manner which renders the products purely identifiable as the property of the Company. 


(a) (if the Customer is a corporation) the Customer commences to be wound up, or is placed under official management, or a receiver is appointed in respect of, or any encumbrancer takes possession of, its undertaking or property or any part thereof, of the Customer is unable to pay its debts; or


(b) (if the Customer is a natural person) the Customer becomes insolvent or bankrupt, or commits an act of bankruptcy or makes an assignment for the benefit of a creditor or creditors; or


(c) the Customer fails to pay the whole of any part of the purchase price or transport or other charges for any products supplied by the Company when due and payable.


11. TEST CERTIFICATES:
Test Certificates will only be supplied if requested at the time of ordering. A test certificate issued by the Company in respect of a product will not constitute a warranty by the Company as to the quality, suitability or characteristics of the product or the fitness of that product for any purpose.


12. DIMENSIONS:
Lengths and weights are subject to usual commercial tolerances.


13. SUSPENSION:
If, at the Customer’s request, the Company suspends work the subject of an order for more than 30 days, the Customer shall pay the Company for the work performed prior to the suspension, and for usual materials procured of the order, within 30 days of receipt of an invoice for such work and for materials from the Company.


14.LIABILITY:
14.1  The Company warrants that its products will be free of defects caused by the default or neglect of the Company.
         If any product supplied by the Company is defective, the Company’s liability in respect of such product
         will be limited to, at the Company’s sole discretion:-

  1. the replacement of the product of the supply of an equivalent product;

  2. the payment of the cost of replacing the product or obtaining an equivalent product;

  3. the repair of the product; or

  4. the payment of the cost of repair of the product.

Except as provided above, the Company will not be liable in any way whatsoever (whether in contract, negligence or otherwise) for the injury, loss, damage, claim, action or proceeding suffered or incurred by or made or brought against the Customer and directly or indirectly cause or contributed to by a defective product, the Company’s negligence or any breach of contract.


14.2  Except as provided in this clause no warranty is given in respect of any product and the Customer acknowledges that no warranty has been given by on or behalf of the Company. All statutory warranties negatived to the maximum extent permitted by law.


15. LAW:
The law of Victoria shall apply to all contracts for the supply of products by the Company to the Customer. To the extent that any applicable law of any State or of the Commonwealth of Australia which cannot be excluded affects the applicability or validity of any of the foregoing conditions, the conditions shall be read and construed as being subject to such law.


16. WARRANTY:
All ANCRA Australia Pty. Ltd products are warranted to be free from defects in material or workmanship for a period of three (3) months from date of shipment. During this period ANCRA Australia Pty. Ltd will at its option repair or replace without charge any products or part thereof found to be defective in material or workmanship. This warranty does not extend to any product which has been subject to misuse, abuse, negligence, accident, alteration or unauthorised repair. Goods supplied by us but manufactured by others will be warranted only to the extent of the manufacturer’s warranty. Defective products must be returned to ANCRA Australia Pty. Ltd 250 Governor Road, Braeside, Vic, 3195 within the above period, transportation prepaid, ANCRA Australia Pty. Ltd will bear the cost of return transportation.

 

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL ANCRA AUSTRALIA PTY. LTD. BE LIABLE FOR SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF VEHICLE, CARGO OR PROFITS.


17. SHIPPING & DELIVERY
We deliver products using varoius shipping companies. Shipping costs are influenced by the size and weight of the 

product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total 

before checkout. Orders are dispatched within (3 to 5) business days. Shipping times are estimated at between
9am and 5pm business days depending on your location. 

18. PRICING
ALL Transactions are listed in Australian Dollars.
All pricing of the product will be show the total price of the product before shipment.
Any taxes, further charges and/or shipping costs will be listed underneath the product cost BEFORE customer
checkout has occured. 

19. SECURITY POLICY

When purchasing from ANCRA AUSTRALIA PTY LTD, card details are transmitted through an application programming interface. Card Details are hosted by Zeald after processing.

20: CONSUMER DATA PRIVACY POLICY
Ancra Australia P/L is dedicated to keeping your details private. Any information we collect in relation to you is kept 
strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information 
to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping 
experience with us. Ancra Australia P/L uses cookies to allow you to login to your account, maintain a shopping cart 
and to purchase items in your shopping cart. Cookies sent to your computer from Ancra Australia P/L only last while you’re
browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give
 
you a more personalised shopping experience by displaying products that interest you throughout our product 
pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. 

21: GOODS AND SERVICES
Ancra Australia Pty Ltd has been appointed the Australian Importers and Distributors of REMS, REED and SPARTAN 
Pipe Working Tools & Equipment. Ancra provides innovative machines and tools for pipe working and Cargo Restraints.